When mission critical actually means a system is critical to achieving your mission, how do you achieve high availability? Discover how combining IBM Global Technical Support Services and a Red Hat subscription makes the perfect combination to keep your critical IT environment available and optimized. In this session, Hector Luna and Candy McClean will review IBM’s single point-of-entry approach that offers comprehensive coverage with priority access. They will also explain how IBM provides proactive and preventive environment management, multi-vendor hardware and software services, and optional US Citizens/ITAR support. In this session, you’ll learn about IBM’s partnership with Red Hat to provide a single-source solution for successful Linux deployments and optimized production environments.